Support
Start with the quick fixes below. If those don't resolve it, the contact page is the fastest way to reach us.
Try these first
Re-lock the target window - most insertion misses are caused by focus loss.
Confirm microphone access in Windows Settings > Privacy > Microphone.
Test with a short phrase first to confirm transcription is working before longer dictation.
Restart PromptPaste after changing audio input devices.
Troubleshooting guide
Step-by-step fixes for common setup and usage issues.
Common issues tracker
Known bugs and active workarounds with status updates.
Docs
Installation, usage, privacy, and configuration reference.
Contact us
Send a message directly. Include your app version and a description of the issue.
Refund requests
Billing and cancellation questions.