Support
Frequently asked
questions
Everything you need to know about setup, privacy, image paste, billing, and how PromptPaste fits into Windows AI workflows.
Yes. Transcription runs entirely on your machine using an on-device model. No internet connection is required during dictation.
No. Audio is processed locally in transient buffers and is never stored to disk or uploaded to any server.
PromptPaste targets the active or locked window and inserts text at your cursor position using standard input simulation. It is built for cursor-level terminal input, not browser-based dictation.
PromptPaste uses push-to-talk: hold the configured hotkey, speak your prompt or command, and release. Text is inserted at the cursor when you let go.
Yes. PromptPaste can paste clipboard images into supported apps and workflows on Windows. Voice stays the primary input flow, and image paste is there when a screenshot or mockup explains the task faster.
It works where the target app already accepts pasted clipboard images in the focused composer or input area. Typical examples include Claude, Codex, ChatGPT desktop or web, and similar AI tools that support screenshot pasting.
PromptPaste uses the local Windows clipboard for image paste. PromptPaste does not need to upload the image itself, but the receiving app handles pasted content under its own privacy and retention rules.
Yes. A common flow is to draft the request by voice, copy a screenshot or mockup, paste it into the target app, then send both together.
The most common causes are a text-only field, the wrong element being focused, or an app that does not accept pasted clipboard images in that workflow. If normal image paste does not work there, PromptPaste cannot force support.
Windows Terminal, PowerShell, cmd, VS Code integrated terminal, and most terminal emulators with editable input focus are supported.
Yes. PromptPaste is specifically positioned for Claude Code and Codex CLI workflows on Windows - speak the prompt, review it at the cursor, and run.
14 languages: English, French, Spanish, German, Italian, Portuguese, Dutch, Japanese, Korean, Chinese, Russian, Arabic, Hindi, and Hebrew. The right Whisper model loads automatically — an English-optimized model for English and a multilingual model for everything else (auto-downloads ~140 MB once on first non-English use, then cached). Pick your language in Settings → Language.
Yes. PromptPaste can be deployed in air-gapped and restricted networks with a lifetime enterprise license. We build custom packages for your environment with offline activation and no internet dependency. Visit /enterprise or contact us for details.